CBM, based in Bensheim, Germany, currently supports 714 projects worldwide including more than 100 in India. Ensuring that all services reach precisely those who are currently in need requires precise coordination of staff and funds. This is facilitated by the ERP \ software Microsoft Dynamics NAV. The system enables the planning of individual development projects, the display of budgeting phases and the on-schedule payment of funds. "In 2013 an update of our ERP system to the new release was due. The change needed to be time-efficient and as economical as possible," describes Bastian van Mierlo, Applications team leader at CBM. In order to comply with these requirements, CBM decided to outsource individual software development tasks.