•Maintain a clean, organized, and presentable front desk with all necessary materials (pens, forms, paper, etc).
•Greet and welcome guests, clients, and visitors in a courteous and professional manner.
•Handle queries, provide accurate information, and address complaints promptly and effectively.
•Manage all incoming calls, redirect them appropriately, or take clear and accurate messages.
•Receive, sort, and distribute letters, couriers, and packages efficiently.
•Prepare and dispatch outgoing mail, including drafting correspondence and securing parcels.
•Review, organize, and forward emails on a regular basis.
•Maintain and update records and files, including attendance register, vendor register, and other administrative documents.
•Manage petty cash records in Excel, ensuring accurate tracking of daily inflow and outflow.
•Monitor office expenses and assist in basic cost tracking and reporting.
•Ensure office supplies and stationery are always available; track usage and place orders as needed.
•Coordinate with vendors and maintain proper documentation.
•Support scheduling, travel arrangements, and other administrative duties as assigned.

•Proven experience as a front desk executive, receptionist, or in a similar role.
•Familiarity with office equipment (printer, scanner, fax machine, etc).
•Basic knowledge of office management and bookkeeping practices.
•Proficiency in English (both written and verbal).
•Strong working knowledge of MS Office (especially Excel and Word).
•Excellent communication and interpersonal skills.
•Strong organizational and multitasking abilities.
•High level of attention to detail and accuracy.
•Effective time management and ability to prioritize tasks.
•Customer service-oriented approach.
•Basic event coordination and administrative support skills.
•Ability to handle confidential information with integrity.
•Problem-solving skills and a proactive attitude.